IACWireless

In the unlikely event you are not pleased with your purchase, IACWireless offers a 30 day money back guarantee (see limitations below). To return merchandise, follow instructions posted below.  If you have any questions regarding this policy, please contact us or call 1-724-ALARM21.

Return merchandise to us within 30 days of your original receipt of the order.

1. You MUST first contact us or call 1-724-ALARM21 for an RMA number (see below).
2. Returned products must be in new, resalable condition which includes:
   
   • All original packaging materials.
   • All manuals.
   • Any changed programming MUST be reset.
3. Repackage merchandise with RMA number clearly displayed on the outside of the package.
4. You must pay any return shipping expense. For your protection, we recommend items be shipped with a tracking number and insurance.
5. Send return package to the following address:
   
   • Integrated Alarm & Comm.
   • 21 Webster Ave
   • Pelham, NH 03076

Returns that do not meet all of the above stated conditions will be returned to the customer at their expense.

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All returns MUST have a Return Material Authorization (RMA) number. To receive an RMA number, please contact us or call 1-724-ALARM21. Follow return instrucions above.

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IACWireless will inspect your returned merchandise.  If  your returned items are in accordance with the conditions stated above and within 30 days of original delivery, we will issue a credit to your original payment source.

Returns not in accordance to the conditions stated above will be returned to the customer at customers expense.

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The following items cannot be returned unless they were purchased as part of a kit or alarm package:

• Batteries
• Transformers
• Wire, phone jacks, hardware, and decals
• Special order items
• Clearance Items

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